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    Family-friendly support programs and work family conflict among Indonesian higher education employees

    Access Status
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    Authors
    Burgess, John
    Issa, Theodora
    Date
    2015
    Type
    Journal Article
    
    Metadata
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    Citation
    Burgess, J. and Issa, T. 2015. Family-friendly support programs and work family conflict among Indonesian higher education employees. Equality, Diversity and Inclusion: An International Journal. 34 (8): pp. 726-741.
    Source Title
    Equality, Diversity and Inclusion: An International Journal
    DOI
    10.1108/EDI-04-2015-0026
    ISSN
    2040-7149
    School
    School of Management
    URI
    http://hdl.handle.net/20.500.11937/46817
    Collection
    • Curtin Research Publications
    Abstract

    Purpose: The purpose of this paper is to examine the effectiveness of family-friendly programs at the workplace in the Indonesian higher education sector. The focus is the impact that these programs have on employees’ work family conflict. Design/methodology/approach: A survey of academic and non-academic staff from 30 higher education institutions across Indonesia participated in the research. A total of 159 completed questionnaires from 109 academic and 50 from non-academic staff are reported and statistically analysed using SPSS. Findings: Work and family experiences in Indonesia do not positively align with the findings reported in most academic literature pertaining to western societies where the use of family-friendly programs (i.e. flexible work options, specialized leave options and dependent care support) leads to a reduction in employees’ work family conflict. In fact, some of the programs were found to have the opposite effect in the Indonesian context. Research limitations/implications: The design of family-friendly support has to take into account the context in which the policies will operates; these policies are not transferable across countries in terms of their effectiveness. Originality/value: This is one of the first studies that has examined the operation and effectiveness of family-friendly support programs in an Indonesian context.

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