Successful agents in destination governance: Task profiles and required skills
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Authors
Raich, F.
Pechlaner, H.
Volgger, Michael
Date
2012Type
Conference Paper
Metadata
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Raich, F. and Pechlaner, H. and Volgger, M. 2012. Successful agents in destination governance: Task profiles and required skills, XIII Workshop Organizzazione Aziendale.
Source Title
Desperately Seeking Performance in Organizations
Source Conference
XIII Workshop Organizzazione Aziendale
ISBN
School
School of Marketing
Collection
Abstract
To adapt DMOs to current challenges in destination governance, we investigated determinants of DMO success and compared these results with the actual task profiles of Alpine DMOs in a quantitative study. Thereby professionalism, networking capability, resource endowment, strategic leadership and innovation performance revealed to be required skills. By comparing these requirements with the status quo of Alpine DMOs, it becomes evident that they fall especially short of recognizing the critical role of coordination activities, innovative product development and strategic planning.