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dc.contributor.authorShi, Y.
dc.contributor.authorArthanari, T.
dc.contributor.authorWood, Lincoln
dc.identifier.citationShi, Y. and Arthanari, T. and Wood, L. 2017. Developing third-party purchase (3PP) services: New Zealand third-party logistics providers’ perspectives. Supply Chain Management. 22 (1): pp. 40-57.

Purpose: This paper aims to examine the opportunity for third-party logistics providers (3PLs) to develop further value-added services for their clients, focused on purchasing. The provider perspectives on third-party purchase (3PP) services are examined in conjunction with their business environment, with a survey informed by transaction cost economics. Design/methodology/approach: New Zealand 3PL providers were surveyed, and 166 responses were received. Structural equation modeling was used to test the conceptual model. Findings: From the perspective of 3PL providers, uncertainty, frequency and transaction size, but not asset specificity, are significantly associated with client value from a 3PP service. While asset specificity in investments is not required by 3PLs, they need a high frequency of orders, sufficient order size and low levels of uncertainty as supporting conditions for the development of 3PP services. Research limitations/implications: The sample focuses on 3PL providers and therefore does not address the behavioral characteristics of users or customers of the services. Originality/value: This study shows that 3PP services may be further developed by 3PL providers to improve the value offered to their clients.

dc.titleDeveloping third-party purchase (3PP) services: New Zealand third-party logistics providers’ perspectives
dc.typeJournal Article
dcterms.source.titleSupply Chain Management
curtin.departmentSchool of Information Systems
curtin.accessStatusOpen access

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