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    Competition and Collaboration in the Contracting of Family Relationship Centres

    Access Status
    Fulltext not available
    Authors
    Butcher, John
    Freyens, B.
    Date
    2011
    Type
    Journal Article
    
    Metadata
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    Citation
    Butcher, J. and Freyens, B. 2011. Competition and Collaboration in the Contracting of Family Relationship Centres. Australian Journal of Public Administration. 70 (1): pp. 15-33.
    Source Title
    Australian Journal of Public Administration
    DOI
    10.1111/j.1467-8500.2010.00708.x
    ISSN
    0313-6647
    School
    John Curtin Institute of Public Policy (JCIPP)
    URI
    http://hdl.handle.net/20.500.11937/54807
    Collection
    • Curtin Research Publications
    Abstract

    In 2005-06 the Australian government announced the establishment of 65 Family Relationship Centres (FRCs) - a 'gateway' service assisting separating couples to reach agreement about child custodial arrangements without recourse to courts. The use of a multi-round competitive contracting regime for the purpose of selecting service providers gave rise to a number of tensions amongst not-for-profit organisations (NFPOs) which, to a degree, compromised the full realisation of stated public policy aims. Reporting on fieldwork conducted with a sample of FRC operators, industry representatives and key government officials this article evaluates the extent to which the case of FRCs conforms to critiques commonly aired in the social policy literature that attribute various forms of policy failure and/or social capital depletion to the competitive contracting of human services within quasi-markets. Although the competitive selection process imposed significant costs on the NFPOs involved, the program also exhibited substantial collaborative and collegial behaviours between government and NFPOs, thus diverging from the critique usually portrayed in the literature.

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