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    A Study on the Contribution of Knowledge Identification to Knowledge Management Effectiveness

    Newk-Fon Hey Tow, William Foong Kim.pdf (5.093Mb)
    Access Status
    Open access
    Authors
    Newk-Fon Hey Tow, William Foong Kim
    Date
    2017
    Supervisor
    Assoc. Prof. John Venable
    Type
    Thesis
    Award
    PhD
    
    Metadata
    Show full item record
    Faculty
    Curtin Business School
    School
    School of Information Systems
    URI
    http://hdl.handle.net/20.500.11937/56424
    Collection
    • Curtin Theses
    Abstract

    Many organisations have blind spots; they often do not know what they know already. This research investigates how organisations establish what knowledge they have and to what extent this process of identifying relevant and needed knowledge that exists within organisational boundaries (a process referred to as Knowledge Identification or KI) contributes to effective Knowledge Management (KM). Following a three-phased, mixed-method research design, results confirmed the critical nature of the relationship between KI and KM.

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