An Exploratory Study Investigating the Management of Flight Operational Risk with Selected Airlines in the Asia Pacific Region
Prior, David George
Prof. Mile Terziovski
Prof. Fran Ackermann
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Curtin Business School
Curtin Graduate School of Business
This is an exploratory study investigating the management of flight operational risk in four airlines from the Asia Pacific Region. A qualitative methodology was utilised; data was obtained by conducting 71 semi-structured interviews with operational employees from these airlines. The data was analysed using the techniques of phenomenology and cognitive mapping. The study produced nine findings and a proposed theory referred to as the ‘Theory of Flight Operational Risk Float’.
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