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    Toward Error Management in Construction: Moving beyond a Zero Vision

    Access Status
    Fulltext not available
    Authors
    Love, Peter
    Smith, J.
    Date
    2016
    Type
    Journal Article
    
    Metadata
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    Citation
    Love, P. and Smith, J. 2016. Toward Error Management in Construction: Moving beyond a Zero Vision. Journal of Construction Engineering and Management. 142 (11): pp. 1-10.
    Source Title
    Journal of Construction Engineering and Management
    DOI
    10.1061/(ASCE)CO.1943-7862.0001170
    ISSN
    0733-9364
    School
    Department of Civil Engineering
    Funding and Sponsorship
    http://purl.org/au-research/grants/arc/DP130103018
    URI
    http://hdl.handle.net/20.500.11937/58572
    Collection
    • Curtin Research Publications
    Abstract

    © 2016 American Society of Civil Engineers.In addressing the need to ensure not only rigor but also relevance (i.e., practical and socially applicable) in research, this paper provides the knowledge required to understand how to intervene in construction and initiate change that satisfies the need to learn and engender process improvement. In addressing the need to ensure relevance for practice, this paper examines how the 6Es collective learning framework (engaging authentic leadership, enacting coaching, engendering a learning climate enacting behaviors, embedding collective learning, and engaging a new culture) can be operationalized. In doing so, the concept of zero vision (i.e., defects and harm) that is aligned with the notion of error prevention (i.e., errors can be and should be prevented) is challenged and an alternative emphasis on error management (i.e., errors happen) is promulgated; the managerial implications of adopting this approach are discussed as well. The paper concludes that if the construction industry is to gain traction in the pursuit of productivity and performance improvements, then greater emphasis needs to be placed on developing a learning culture that is able to transform error events into experiences; Learning from errors that have occurred (error management) can then help to prevent errors in the future.

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