View Item 

Key performance indicators for Australian mental health court liaison services

Access Status
Fulltext not available
Authors
Davidson, F.
Heffernan, E.
Greenberg, D.
Butler, Tony
Burgess, P.
Date
2017
Type
Journal Article

Metadata
Show full item record
Citation
Davidson, F. and Heffernan, E. and Greenberg, D. and Butler, T. and Burgess, P. 2017. Key performance indicators for Australian mental health court liaison services. Australasian Psychiatry. 25 (6): pp. 609-613.
Source Title
Australasian Psychiatry
DOI
ISSN
School
National Drug Research Institute (NDRI)
URI
Collection
Abstract

© 2017, © The Royal Australian and New Zealand College of Psychiatrists 2017. Objectives: The aim of this paper is to describe the development and technical specifications of a framework and national key performance indicators (KPIs) for Australian mental health Court Liaison Services (CLSs) by the National Mental Health Court Liaison Performance Working Group (Working Group). Methods: Representatives from each Australian State and Territory were invited to form a Working Group. Through a series of national workshops and meetings, a framework and set of performance indicators were developed using a review of literature and expert opinion. Results: A total of six KPIs for CLSs have been identified and a set of technical specifications have been formed. Conclusions: This paper describes the process and outcomes of a national collaboration to develop a framework and KPIs. The measures have been developed to support future benchmarking activities and to assist services to identify best practice in this area of mental health service delivery.