Quality Management Practices and Their Relationship with Customer Satisfaction and Productivity Improvement
| dc.contributor.author | Terziovski, Mile | |
| dc.date.accessioned | 2017-01-30T10:54:48Z | |
| dc.date.available | 2017-01-30T10:54:48Z | |
| dc.date.created | 2015-09-29T02:03:55Z | |
| dc.date.issued | 2006 | |
| dc.identifier.citation | Terziovski, M. 2006. Quality Management Practices and Their Relationship with Customer Satisfaction and Productivity Improvement. Journal of Management Research. 29 (7): pp. 414-424. | |
| dc.identifier.uri | http://hdl.handle.net/20.500.11937/6702 | |
| dc.publisher | South Asia Publications | |
| dc.title | Quality Management Practices and Their Relationship with Customer Satisfaction and Productivity Improvement | |
| dc.type | Journal Article | |
| dcterms.source.volume | 29 | |
| dcterms.source.number | 7 | |
| dcterms.source.startPage | 414 | |
| dcterms.source.endPage | 424 | |
| dcterms.source.issn | 0972-5814 | |
| dcterms.source.title | Journal of Management Research | |
| curtin.accessStatus | Fulltext not available |