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    The Influence of Total Quality Management on Project Performance: The Case of Construction Organizations in Malaysia

    Jong CY 2018.pdf (4.137Mb)
    Access Status
    Open access
    Authors
    Yong, Cherng Yee
    Date
    2018
    Supervisor
    Dr Lew Tek Yew
    Type
    Thesis
    Award
    PhD
    
    Metadata
    Show full item record
    Faculty
    Business and Law
    School
    Management
    URI
    http://hdl.handle.net/20.500.11937/68411
    Collection
    • Curtin Theses
    Abstract

    This study examined the relationship between Total Quality Management (TQM) and project performance in Malaysian construction organizations. A TQM model based on the Malcolm Badridge National Quality Awards (MBNQA) was adopted. Data was collected using questionnaires from 161 valid responses having Grade 7 (G7) in the Construction Industry Development Board (CIDB) list. Pearson’s correlations and a multiple regression analysis were performed to investigate the association of TQM practices with project performance.

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