Managing ICT Competency in Small Healthcare Centers

Lin, Chad; Liu, Y.C.; Jalleh, Geoffrey; Liu, C.W.; Huang, Y.

Access Status

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Authors

Lin, Chad

Liu, Y.C.

Jalleh, Geoffrey

Liu, C.W.

Huang, Y.

Date

2009

Type

Conference Paper

Metadata

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Citation

Lin, C. and Liu, Y.C. and Jalleh, G. and Liu, C.W. and Huang, Y. 2009. Managing ICT Competency in Small Healthcare Centers, in Soliman, K. (ed), Proceedings of The 12th International Business Information Management Association Conference (IBIMA): Creating global economies through Innovation and Knowledge Management, Jun 29-30 2009, pp. 539-549. Kuala Lumpur, Malaysia: International Business Information Management Association (IBIMA).

Source Title

Creating Global Economies through Innovation and Knowledge Management: Theory & Practice

Source Conference

Proceedings of The 12th International Business Information Management Association Conference (12th Proceedings of The 12th International Business Information Management Association Conference (12th IBIMA)

Additional URLs

http://www.ibima.org/past.html

ISBN

978-0-9821489-1-4

School

Centre for Behavioural Research in Cancer Control

URI

http://hdl.handle.net/20.500.11937/7141

Collection

Curtin Research Publications

Abstract

The role of ICT resource in the formation of cooperative alliance in healthcare, in particular, remains poorly understood and is also a relatively under-researched area. In the case of small healthcare centers forming cooperative alliance, it might lead to increased alliance commitment and/or satisfaction. Therefore, healthcare centers have recently begun to realize the importance of forming alliances in sharing their ICT competency as a strategic ICT resource to overcome many of the challenges they face. Both survey and case study approaches were adopted to evaluate the relationships between different types of ICT competency, alliance commitment, and the level of satisfaction with alliances among small healthcare centers. The results showed that symmetric contribution of ICT competency could affect the level of alliance commitment by alliance partners. The results demonstrated that alliance commitment could significantly influence both the level of idiosyncratic ICT competency developed as well as the level of satisfaction with alliance among small healthcare centers. Finally, we found that the level of idiosyncratic ICT competency developed during the alliance is positively related to the alliance satisfaction