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    Effectiveness of a protocolized dispensing service in community pharmacy for improving patient medication knowledge

    Access Status
    Fulltext not available
    Authors
    Abaurre-Labrador, R.
    Maurandi-Guillén, M.
    García-Delgado, P.
    Moullin, Joanna
    Martínez-Martínez, F.
    García-Corpas, J.
    Date
    2016
    Type
    Journal Article
    
    Metadata
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    Citation
    Abaurre-Labrador, R. and Maurandi-Guillén, M. and García-Delgado, P. and Moullin, J. and Martínez-Martínez, F. and García-Corpas, J. 2016. Effectiveness of a protocolized dispensing service in community pharmacy for improving patient medication knowledge. International Journal of Clinical Pharmacy. 38 (5): pp. 1057-1062.
    Source Title
    International Journal of Clinical Pharmacy
    DOI
    10.1007/s11096-016-0356-8
    ISSN
    2210-7703
    School
    School of Pharmacy and Biomedical Sciences
    URI
    http://hdl.handle.net/20.500.11937/72495
    Collection
    • Curtin Research Publications
    Abstract

    © 2016, Springer International Publishing. Background Sufficient patient medication knowledge is essential for appropriate use. The dispensing service provided in community pharmacies is one method that may be used to educate patients on their medications. Objective To compare the effectiveness of protocolized dispensing (following a dispensing protocol that includes standardized patient education), with the effectiveness of traditional dispensing (provision of medication without standardized patient education and information provided only if directly requested), for improving patient medication knowledge. Method Pre-post quasi-experimental study of patients or caregivers over 18 years of age requesting one or more medications for their own use or for others. The intervention consisted of using a protocolized process for dispensing medicines in a community pharmacy. The association between the dispensing effectiveness (patient medication knowledge pre and post dispensing) and predictor variables was studied using a multivariate binary logistical regression model. Results In total 661 participant medication requests were included in the study. Protocolized dispensing was more effective than traditional dispensing for improving medication knowledge (OR 2.390; 95 % CI 1.373–1.162). Conclusion As a means to improve patient medication knowledge it may be recommended that protocolized dispensing processes should be developed, evaluated and implemented with the ultimate aim of improving the appropriate use of medicines.

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