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Moderating Role of Service Separation on Customer-Firm Relationships

Access Status
Open access
Authors
Alhathal, F.
Sharma, Piyush
Kingshott, Russel
Date
2017
Type
Conference Paper

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Citation
Alhathal, F. and Sharma, P. and Kingshott, R. 2017. Moderating Role of Service Separation on Customer-Firm Relationships. In 15th International Research Symposium on Service Excellence in Management (QUIS15), 12-15 Jun 2017, Porto, Portugal.
Source Conference
15th International Research Symposium on Service Excellence in Management (QUIS15) symposium
Faculty
Faculty of Business and Law
School
School of Marketing
URI
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