Role of Personal Cultural Orientations in Intercultural Service Encounters
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Date
2016Type
Conference Paper
Metadata
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Sharma, P. and Wu, Z. and Su, Y. 2015. Role of Personal Cultural Orientations in Intercultural Service Encounters. In 14th International Research Symposium on Service Excellence in Management, 18-21 Jun 2015, Shanghai, China.
Source Conference
14th International Research Symposium on Service Excellence in Management
Faculty
Faculty of Business and Law
School
School of Marketing