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dc.contributor.authorGagné, Marylène
dc.contributor.authorLuksyte, Aleksandra
dc.contributor.authorDunlop, Patrick
dc.contributor.authorHoltrop, Djurre
dc.contributor.authorKragt, Darja
dc.contributor.authorFarid, Hawa Muhammad
dc.identifier.citationGagné, M. and Luksyte, A. and Dunlop, P. and Holtrop, D. and Kragt, D. and Farid, H.M. 2019. Emergency Volunteer Retention: Can a Culture of Inclusiveness Help?, in Australasian Fire and Emergency Service Authorities Council, Aug 27-30 2019, Melbourne: AFAC.

Given increasingly diversified communities and the importance of attracting and retaining all volunteers irrespective of their demographic background, it is important to increase the representativeness of volunteers by promoting diversity. We surveyed emergency services volunteers from Western Australia to examine (a) whether and why culture of inclusiveness plays an important role for volunteer retention and (b) whether and why female volunteers have different perceptions of inclusivity culture in their units. Our findings demonstrated that climate for inclusion played a vital role for volunteer retention because in such climates they felt connected and related to others, and felt freedom to express themselves professionally. Despite the importance of climate for inclusion, male and female volunteers viewed this climate differently and experienced different outcomes. Female volunteers perceived marginally lower levels of climate of inclusion than men. As hypothesised, female volunteers felt more connected to their teammates in inclusive climates integrative of differences. Unexpectedly, female volunteers’ relatedness needs were less likely to be fulfilled in inclusive climates where they were included into decision-making.

dc.subjectvolunteer retention
dc.subjectclimate for inclusion
dc.subjectpsychological needs
dc.subjectfemale volunteers
dc.titleEmergency Volunteer Retention: Can a Culture of Inclusiveness Help?
dc.typeConference Paper
dcterms.source.conferenceAustralasian Fire and Emergency Service Authorities Council
dcterms.source.conference-start-date27 Aug 2019
curtin.departmentFuture of Work Institute
curtin.accessStatusFulltext not available
curtin.facultyFaculty of Business and Law
curtin.contributor.orcidDunlop, Patrick [0000-0002-5225-6409]
curtin.contributor.researcheridDunlop, Patrick [K-6738-2012]
dcterms.source.conference-end-date5 Sep 2019
curtin.contributor.scopusauthoridDunlop, Patrick [7005406522]

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