How work redesign interventions affect performance: An evidence-based model from a systematic review
MetadataShow full item record
Funding and Sponsorship
Article accepted for publication in Human Relations journal as cited. Copyright © 2019 The Authors
It is not yet clear whether work redesigns actually affect individual-, team- or organizational-level performance. In a synthesis of this literature, we conclude there is good overall evidence, with the most promising evidence at the individual level. Specifically, our systematic review assessed whether top-down work redesign interventions affect performance and, if so, why (mechanisms) and when (boundary conditions). We identified 55 heterogeneous work redesign intervention studies, of which 39 reported a positive effect on performance, two reported a negative effect, and 14 reported mixed effects. Of five types of work redesign, the evidence that work characteristics can explain the effect of redesign interventions on performance was most promising for relational interventions, and participative and non-participative job enrichment and enlargement. Autonomous work group and system-wide interventions showed initial evidence. As to ‘why’ work redesigns enhance performance, we identified change in work motivation, quick response and learning as three core mechanisms. As to ‘when’, we showed that intervention implementation, intervention context (including alignment of organizational systems, processes and the work redesign) and person factors are key boundary conditions. We synthesize our findings into an integrative multilevel model that can be used to design, implement and evaluate work redesigns aimed at improving performance.
Showing items related by title, author, creator and subject.
Knight, Caroline ; Parker, Sharon (2018)The aim of this study is to review the role, effectiveness, and quality of organization-led work redesign interventions, focusing especially on their impact on work performance and productivity. We review the literature ...
Parker, Sharon ; Edwards, J.R.; Knight, Caroline ; Andrei, Daniela ; Klonek, Florian ; Liu, Yukun ; Ward, M.K. (2018)In this symposium, five early-career researchers from the recently established Centre for Transformative Work Design at the University of Western Australia would like to present five ongoing research projects that have ...
Knight, Caroline ; Gawke, Jason; Tims, Maria; Parker, Sharon (2019)Study goals & relevance: This study aims to evaluate whether a job crafting intervention with working part-time MBA students is effective for improving individual’s work design and work-related well-being. Further, we aim ...