Managing customer relationships in emerging markets: Focal roles of relationship comfort and relationship proneness
Citation
Gaur, S.S. and Kingshott, R. and Sharma, P. 2019. Managing customer relationships in emerging markets: Focal roles of relationship comfort and relationship proneness. Journal of Service Theory and Practice.
Source Title
Journal of Service Theory and Practice
ISSN
Faculty
Faculty of Business and Law
School
School of Marketing