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dc.contributor.authorTan, Amanda
dc.contributor.authorChang, Vanessa
dc.contributor.editorAnnette Mills
dc.contributor.editorSid Huff
dc.identifier.citationTan, Amanda and Chang, Vanessa. 2008. An ecosystem approach to knowledge management: Case studies of two Australian SMEs, in Mills, A. (ed), Proceedings of the 19th Australasian Conference on Information Systems: Creating the Future: Transforming Research into Practice: ACIS 2008, Dec 3-5 2008, pp. 967-979. Christchurch, New Zealand: Australasian Conference on Information Systems (ACIS).

This study is centred on the premise that knowledge is personalised information which can be enriched through the process of learning, then shared and applied to practical situations to attain value. To highlight the complex nature of knowledge management (KM) as a set of practices and aimed to enhance collaboration, the concept of a Collaborative Leaning Ecosystem (CLES) is presented as holistic approach toward improving practical learning environments. In view of the pressing need for better KM in small-to-medium (SME) enterprises, the CLES framework is used to examine the KM positions of two Australian SMEs. Viewing each case as an 'organisational ecosystem', the holistic assessment of each SME exposes certain KM inefficiencies unique to the firm, which are addressed through a set of actionable KM strategies for improving the relationships among the components interacting within each organisational ecosystem.

dc.subjectLearning Ecosystems
dc.subjectCollaborative Learning
dc.subjectKnowledge Management
dc.titleAn ecosystem approach to knowledge management: Case studies of two Australian SMEs
dc.typeConference Paper
dcterms.source.titleProceedings of the 19th Australasian conference on information systems
dcterms.source.seriesProceedings of the 19th Australasian conference on information systems
dcterms.source.conferenceAustralasian Conference on Information Systems
dcterms.source.conference-start-dateDec 3 2008
dcterms.source.conferencelocationChristchurch, New Zealand
dcterms.source.placeNew Zealand
curtin.departmentSchool of Information Systems
curtin.accessStatusOpen access

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