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dc.contributor.authorKuepper, G
dc.contributor.authorBatt, Peter
dc.contributor.editorISHS Acta Horticulturae
dc.date.accessioned2017-01-30T11:02:18Z
dc.date.available2017-01-30T11:02:18Z
dc.date.created2013-03-26T20:00:49Z
dc.date.issued2012
dc.identifier.citationKuepper, G and Batt, P. J. 2012. The Adoption of Quality Management Systems in the Fresh Produce Industry in Western Australia. Acta Horticulturae. 936: pp. 27-34.
dc.identifier.urihttp://hdl.handle.net/20.500.11937/7751
dc.identifier.doi10.17660/ActaHortic.2012.936.2
dc.description.abstract

In an examination of 37 fresh fruit and vegetable processing businesses in Perth, Western Australia, comparisons are drawn between those firms which have adopted a third party certified quality assurance (QA) system and those which have chosen not to adopt. Seven firms chose not to implement a QA system, citing high cost, lack of time, company structure and lack of statutory requirement for QA. Of those companies implementing QA, the deciding factor was a desire to meet the customers’ requirements. Firms held the belief that QA would enable them to better meet customer needs, provide greater customer assurance, improve communication, gain new customers, improve supplier relationships and ultimately to increase market share. The largest obstacle for the adoption of QA initially was the reluctance of employees to engage in the process. Subsequent obstacles were increased paperwork, high cost, lack of time, lack of suitably qualified staff and the need for more knowledgeable staff. Conversely, firms choosing not to use QA perceived themselves to be too small and to be constrained by the lack of capital and lack of incentives for adoption, such as customer requirements for QA.

dc.publisherInternational Society of Horticultural Science
dc.relation.urihttp://www.actahort.org/members/showpdf?session=22760
dc.titleThe Adoption of Quality Management Systems in the Fresh Produce Industry in Western Australia
dc.typeConference Paper
dcterms.source.volume936
dcterms.source.startPage27
dcterms.source.endPage34
dcterms.source.issn0567-7572
dcterms.source.titleProceedings of the XXVIII International Horticultural Congress on Science and Horticulture for People (IHC2010): International Symposium on Quality-Chain Management of Fresh Vegetables: From Fork to Farm
dcterms.source.seriesProceedings of the XXVIII International Horticultural Congress on Science and Horticulture for People (IHC2010): International Symposium on Quality-Chain Management of Fresh Vegetables: From Fork to Farm
dcterms.source.conferenceXXVIII International Horticultural Congress on Science and Horticulture for People (IHC2010): International Symposium on Quality-Chain Management of Fresh Vegetables: From Fork to Farm
dcterms.source.conference-start-dateAug 31 2012
dcterms.source.conferencelocationLisbon, Portugal
dcterms.source.placePortugal
curtin.note

The original publication is available at www.actahort.org

curtin.department
curtin.accessStatusOpen access


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