Leaders’ accounts on employee voice in the Indian context: an exploratory study

Abstract

This paper highlights the nature of individualistic employee voice in the context of contemporary Indian organisations. As the demand for knowledge workers increase, more organisations are finding that employee voice is critical for developing business intelligence. Yet, organisations often find their employees mostly silent despite the potential of knowledge sharing. Considering the benefits and the implicit costs associated with employee voice, the paper draws on senior executives’ accounts of employee voice that represent varied industry sectors and uses qualitative content analysis. The findings indicate broad themes around the nature, content, boundaries, avenues, and targets of voice along with its underlying mechanisms. The paper extends management perspectives on employee voice behaviour and contributes towards understanding the intricacies of individual dynamics and human experience in voice scholarship. The study has implications for Indian indigenous voice research and practice.