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    The practice of IS/IT benefits management in large Australian organizations

    Access Status
    Fulltext not available
    Authors
    Lin, Chad
    Pervan, Graham
    Date
    2003
    Type
    Journal Article
    
    Metadata
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    Citation
    Lin, Chad and Pervan, Graham. 2003. The practice of IS/IT benefits management in large Australian organizations. Information and Management. 41 (1): pp. 13-24.
    Source Title
    Information and Management
    DOI
    10.1016/S0378-7206(03)00002-8
    ISSN
    03787206
    Faculty
    Curtin Business School
    School of Information Systems
    School
    Centre for Behavioural Research in Cancer Control (Curtin Research Centre)
    Remarks

    The link to the journal’s home page is: http://www.elsevier.com/wps/find/journaldescription.cws_home/505553/description#description

    Copyright © 2003 Elsevier Ltd. All rights reserved

    URI
    http://hdl.handle.net/20.500.11937/7960
    Collection
    • Curtin Research Publications
    Abstract

    Information systems and technology investments in organizations are substantial and growing. While formal methodologies and techniques for computing investments are generally used, relatively less formality is applied to managing and realizing their benefits. Part of an ongoing research programme, this paper examines a number of aspects of information systems/information technology (IS/IT) benefits realization in large Australian organizations and reveals issues of identifying and structuring benefits, planning benefits realization, delivering, evaluating and reviewing these benefits, with some success and some failure.The results show some value in the use of formal methodologies, benefits measurement, formal reviews, and allocation of specific responsibilities, but a lack of uniformity in their formality. These results, however, are generally consistent with findings in related studies outside Australia.

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    • A Survey of IS/IT Investment Evaluation Practices in Australia: Some Preliminary Results
      Lin, C.; Pervan, Graham; McDermid, D. (2000)
      In modern organizations a large portion of senior management's time is now being spent on finding ways to measure the contribution of their organizations IS/IT investments to business performance. It has been shown that ...
    • The Impact of IT Maturity on the Adoption of IS/IT Investment Evaluation and Benefits Realization Methodologies
      Lin, Chad; Huang, Y. (2006)
      While techniques for evaluating information systems/information technology (IS/IT) investments are generally well-known and sometimes used, relatively less formality is applied to evaluating, managing and realising their ...
    • Issues in IS/IT investment evaluation, benefits realisation, and outsourcing in Australian organisations: results from a case study
      Lin, Chad; Pervan, Graham (2001)
      The issue of expected and actual benefits realised from IS/IT investments has generated a significant amount of debate in the IS/IT literature amongst the researchers, academics, and practitioners. This is as true in ...
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