Show simple item record

dc.contributor.authorSharma, Piyush
dc.contributor.authorLee, Yuk Ling Angie
dc.contributor.authorMalik, Ashish
dc.contributor.authorRosenberger III, Philip J
dc.date.accessioned2020-07-02T01:30:55Z
dc.date.available2020-07-02T01:30:55Z
dc.date.issued2020
dc.identifier.citationLee, Y.L.A. and Malik, A. and Rosenberger III, P.J. and Sharma, P. 2020. Demystifying the differences in the impact of training and incentives on employee performance: Mediating roles of trust and knowledge sharing. Journal of Knowledge Management.
dc.identifier.urihttp://hdl.handle.net/20.500.11937/79823
dc.identifier.doi10.1108/JKM-04-2020-0309
dc.description.abstract

Purpose

This paper aims to investigate the differences in the mediating roles of trust and knowledge sharing (formal vs informal) in the process by which training and incentives influence organizational performance (sales increase and labor productivity).

Design/methodology/approach

The data from an online survey of Senior Managers from 119 firms in Hong Kong’s clothing industry (HKCI) was analyzed using SmartPLS software.

Findings

Trust has a stronger mediating impact in the effects of incentives (vs training) on both formal and informal knowledge sharing. Informal (vs formal) knowledge sharing has a stronger mediating impact in the effects of trust on sales increase and labor productivity.

Research limitations/implications

Future research may consider different dimensions such as knowledge donating and collecting behaviors, as well as motives, such as self-enjoyment, reciprocity or social interaction ties to study knowledge sharing behavior.

Practical implications

This study shows that incentives are more likely than training to help build a trusting environment in an organization and that informal knowledge sharing has a stronger influence on organizational performance than formal knowledge sharing.

Originality/value

The study’s distinctive contribution is the under-researched context of HKCI for investigating the mediating effects of trust and formal and informal knowledge sharing between ability and motivational practices on performance.

dc.publisherEmerald
dc.rights.urihttps://creativecommons.org/licenses/by/4.0/
dc.titleDemystifying the differences in the impact of training and incentives on employee performance: Mediating roles of trust and knowledge sharing
dc.typeJournal Article
dcterms.source.issn1367-3270
dcterms.source.titleJournal of Knowledge Management
dc.date.updated2020-07-02T01:30:55Z
curtin.departmentSchool of Marketing
curtin.accessStatusOpen access
curtin.facultyFaculty of Business and Law
curtin.contributor.orcidSharma, Piyush [0000-0002-6953-3652]
curtin.contributor.researcheridSharma, Piyush [D-3562-2012]
curtin.contributor.scopusauthoridSharma, Piyush [26434453900]


Files in this item

Thumbnail
Thumbnail

This item appears in the following Collection(s)

Show simple item record

https://creativecommons.org/licenses/by/4.0/
Except where otherwise noted, this item's license is described as https://creativecommons.org/licenses/by/4.0/