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dc.contributor.authorDastane, Omkar
dc.contributor.authorGoi, Chai Lee
dc.contributor.authorRabbanee, Fazlul
dc.date.accessioned2020-07-30T06:19:11Z
dc.date.available2020-07-30T06:19:11Z
dc.date.issued2020
dc.identifier.citationDastane, P., O. and Goi, C.L. and Rabbanee, F. 2020. A synthesis of constructs for modelling consumers’ perception of value from mobile-commerce (M-VAL). Journal of Retailing and Consumer Services. 55: Article No. 102074.
dc.identifier.urihttp://hdl.handle.net/20.500.11937/80248
dc.identifier.doi10.1016/j.jretconser.2020.102074
dc.description.abstract

Customer Perceived Value (CPV) is a well-established concept in the marketing literature; however, there is a need to extend the concept of Perceived Value (PV) to mobile shopping consumers. Meanwhile, the synthesis of construct, dimensionality, and modelling of PV in the context of mobile shopping only received scant attention despite the efforts in conceptualising and testing various PV elements for a range of businesses. Hence, a definite contribution to the existing literature is by structuring the themes based on related approaches. Accordingly, the present study conducted a systematic and comprehensive review of perceived value literature on mobile shopping obtained from the Scopus database. Next, all the possible factors from recent literature were synthesised in the current research for the purpose of measuring the perception of value on mobile commerce (M-VAL). Finally, a framework of ten parameters was successfully established and can be used as a reference for future research. Overall, the tentative yet inclusive set of parameters is deemed useful in designing future empirical researches that aim to develop a multidimensional multi-item scale to measure M-VAL.

dc.languageEnglish
dc.publisherElsevier
dc.rights.urihttp://creativecommons.org/licenses/by-nc-nd/4.0/
dc.subjectSocial Sciences
dc.subjectBusiness
dc.subjectBusiness & Economics
dc.subjectCUSTOMER-PERCEIVED VALUE
dc.subjectBEHAVIORAL INTENTIONS
dc.subjectPURCHASE INTENTIONS
dc.subjectCONSUMPTION VALUES
dc.subjectTOURISM SERVICE
dc.subjectYOUNG CONSUMERS
dc.subjectMODERATING ROLE
dc.subjectSHOPPING VALUE
dc.subjectUNIFIED THEORY
dc.subjectONLINE
dc.titleA synthesis of constructs for modelling consumers’ perception of value from mobile-commerce (M-VAL)
dc.typeJournal Article
dcterms.source.volume55
dcterms.source.issn0969-6989
dcterms.source.titleJournal of Retailing and Consumer Services
dc.date.updated2020-07-30T06:19:10Z
curtin.departmentSchool of Marketing
curtin.accessStatusOpen access
curtin.facultyFaculty of Business and Law
curtin.contributor.orcidRabbanee, Fazlul [0000-0002-8023-5074]
curtin.identifier.article-numberUNSP 102074
dcterms.source.eissn1873-1384
curtin.contributor.scopusauthoridRabbanee, Fazlul [55261306500]


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