Emotional labour demands in enabling education: A qualitative exploration of the unique challenges and protective factors
dc.contributor.author | Crawford, Nicole | |
dc.contributor.author | Olds, Anita | |
dc.contributor.author | Lisciandro, Joanne | |
dc.contributor.author | Jaceglav, Megan | |
dc.contributor.author | Westacott, Marguerite | |
dc.contributor.author | Osenieks, Lesley | |
dc.date.accessioned | 2020-08-21T08:58:02Z | |
dc.date.available | 2020-08-21T08:58:02Z | |
dc.date.issued | 2018 | |
dc.identifier.citation | Crawford, N. and Olds, A. and Lisciandro, J. and Jaceglav, M. and Westacott, M. and Osenieks, L. 2018. Emotional labour demands in enabling education: A qualitative exploration of the unique challenges and protective factors. Student Success. 9 (1): pp. 23-33. | |
dc.identifier.uri | http://hdl.handle.net/20.500.11937/80706 | |
dc.identifier.doi | 10.5204/ssj.v9i1.430 | |
dc.description.abstract |
Students in enabling programs bring richness, diversity, and complexity to the teaching and learning environment. They are often from under-represented backgrounds, have experienced educational disadvantage or disruption, belong to multiple equity groups, and face academic and non-academic challenges, including mental ill-health. This pilot study explored academic staff experiences in teaching and supporting students in enabling programs. Using a collaborative autoethnographical approach, four members of a multi-institutional research group wrote first-person reflections in response to guiding questions. From generative and reflective discussions, different themes arose. A major theme was the high ‘emotional labour demands’ of teaching a vulnerable cohort, with both positive and negative effects on staff. Other major themes included: the diversity of emotional responses and coping strategies; the complex, sometimes contradictory, role of the enabling educator; the importance of communities of care and support; and the impact of witnessing students’ transformations. Within these themes, the challenges, rewards, and protective factors, which mitigate stress among enabling educators, were identified. | |
dc.rights.uri | http://creativecommons.org/licenses/by/4.0/ | |
dc.title | Emotional labour demands in enabling education: A qualitative exploration of the unique challenges and protective factors | |
dc.type | Journal Article | |
dcterms.source.volume | 9 | |
dcterms.source.number | 1 | |
dcterms.source.startPage | 23 | |
dcterms.source.endPage | 33 | |
dcterms.source.issn | 2205-0795 | |
dcterms.source.title | Student Success | |
dc.date.updated | 2020-08-21T08:58:00Z | |
curtin.note |
© 2018 The Authors. Published in Student Success. | |
curtin.department | School of Management | |
curtin.accessStatus | Open access | |
curtin.faculty | Faculty of Business and Law | |
curtin.contributor.orcid | Crawford, Nicole [0000-0003-4031-3709] | |
curtin.contributor.scopusauthorid | Crawford, Nicole [42261194000] |