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dc.contributor.authorCrawford, Nicole
dc.contributor.authorOlds, Anita
dc.contributor.authorLisciandro, Joanne
dc.contributor.authorJaceglav, Megan
dc.contributor.authorWestacott, Marguerite
dc.contributor.authorOsenieks, Lesley
dc.date.accessioned2020-08-21T08:58:02Z
dc.date.available2020-08-21T08:58:02Z
dc.date.issued2018
dc.identifier.citationCrawford, N. and Olds, A. and Lisciandro, J. and Jaceglav, M. and Westacott, M. and Osenieks, L. 2018. Emotional labour demands in enabling education: A qualitative exploration of the unique challenges and protective factors. Student Success. 9 (1): pp. 23-33.
dc.identifier.urihttp://hdl.handle.net/20.500.11937/80706
dc.identifier.doi10.5204/ssj.v9i1.430
dc.description.abstract

Students in enabling programs bring richness, diversity, and complexity to the teaching and learning environment. They are often from under-represented backgrounds, have experienced educational disadvantage or disruption, belong to multiple equity groups, and face academic and non-academic challenges, including mental ill-health. This pilot study explored academic staff experiences in teaching and supporting students in enabling programs. Using a collaborative autoethnographical approach, four members of a multi-institutional research group wrote first-person reflections in response to guiding questions. From generative and reflective discussions, different themes arose. A major theme was the high ‘emotional labour demands’ of teaching a vulnerable cohort, with both positive and negative effects on staff. Other major themes included: the diversity of emotional responses and coping strategies; the complex, sometimes contradictory, role of the enabling educator; the importance of communities of care and support; and the impact of witnessing students’ transformations. Within these themes, the challenges, rewards, and protective factors, which mitigate stress among enabling educators, were identified.

dc.rights.urihttp://creativecommons.org/licenses/by/4.0/
dc.titleEmotional labour demands in enabling education: A qualitative exploration of the unique challenges and protective factors
dc.typeJournal Article
dcterms.source.volume9
dcterms.source.number1
dcterms.source.startPage23
dcterms.source.endPage33
dcterms.source.issn2205-0795
dcterms.source.titleStudent Success
dc.date.updated2020-08-21T08:58:00Z
curtin.note

© 2018 The Authors. Published in Student Success.

curtin.departmentSchool of Management
curtin.accessStatusOpen access
curtin.facultyFaculty of Business and Law
curtin.contributor.orcidCrawford, Nicole [0000-0003-4031-3709]
curtin.contributor.scopusauthoridCrawford, Nicole [42261194000]


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