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dc.contributor.authorAlhamad, Mohammed
dc.contributor.authorDillon, Tharam
dc.contributor.authorChang, Elizabeth
dc.contributor.editorJack Dongarra
dc.contributor.editorIvan Stojmenovic
dc.contributor.editorAlbert Zomaya
dc.identifier.citationAlhamad, Mohammed and Dillon, Tharam and Chang, Elizabeth. 2011. Service level agreement for distributed services: a review, in IEEE 9th International Conference on Dependable, Autonomic and Secure Computing (DASC), Dec 12-14 2011. Sydney, NSW: IEEE.

Cloud computing has change the strategy of the way of providing distributed services for many business and government agents. Cloud computing delivers a scalable and on demand services for most users in different domains. This new technology brings many challenges to service providers and customers especially for users who already own complicated legacy systems. This paper examines challenges related to the concepts of trust, SLA management, and cloud computing. We focus on SLA definition in cloud computing to achieve the aim of presenting a clear structure of SLA for cloud users and improve the way of building trustworthy relationship between service provider and customer. In this paper, we start with the presenting the importance of cloud computing and the need of SLA for cloud computing. Then, survey of cloud computing architecture is provided. Then, we discuss existing frameworks of service level agreements in different domains such as web services and grid computing. The last part of literature review discusses advantages and limitations of performance measurement models in SOA, distributed systems, grid computing, and cloud services. Finally, we summarize and conclude our work.

dc.publisherIEEE Computer Society
dc.subjectcloud computing
dc.titleService level agreement for distributed services: a review
dc.typeConference Paper
dcterms.source.titleProceedings of the international conference on cloud and green computing (CGC 2011)
dcterms.source.seriesProceedings of the international conference on cloud and green computing (CGC 2011)
dcterms.source.conferenceInternational Conference on Cloud and Green Computing (CGC 2011)
dcterms.source.conference-start-dateDec 12 2011
dcterms.source.conferencelocationSydney, Australia
curtin.departmentDigital Ecosystems and Business Intelligence Institute (DEBII)
curtin.accessStatusFulltext not available

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