Digital Financial Services Acceptance Among Low-Income Households in Miri, Sarawak: A Perspective from the Cultural Dimensions Theory
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Fulltext not available
Embargo Lift Date
2023-04-21
Date
2020Supervisor
Dhanuskodi Rengasamy
Ramez Badeeb
Michael Dockery
Type
Thesis
Award
MPhil
Metadata
Show full item recordFaculty
Curtin Malaysia
School
Curtin Malaysia
Collection
Abstract
This study is based on the Unified Theory of Acceptance and Use of Technology 2 (UTAUT2) and Hofstede National Culture Theory. It investigates the determinants of behavioral intention to accept digital financial services in Miri, Sarawak among low-income households while considering the moderating roles of cultural dimensions. Findings from the cross-sectional survey on 343 households reveal insights that have theoretical and managerial implications to improve digital financial services offerings for low-income households.
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