A comparative study of benefits realisation and change management using Enterprise Resource Planning Technology (SAP) in utility enterprises in Western Australia
|dc.contributor.author||Blick, Graham Anthony Baylis|
|dc.contributor.supervisor||Assoc. Prof. Des Klass|
|dc.contributor.supervisor||Prof. Mohammad Quaddus|
This research looks at the application of an ERP technology (SAP) in utilities in Western Australia and undertakes a comparative study of Benefit Realisation and Change Management. It clearly shows that involving people in the change is a critical success factor for any ERP implementation. The research also supports an integrated, carefully planned approach with significant leadership. These are also critical success factors in any ERP implementation.
|dc.title||A comparative study of benefits realisation and change management using Enterprise Resource Planning Technology (SAP) in utility enterprises in Western Australia|
|curtin.department||Graduate School of Business|