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    Analysis of reverse logistics operations for a computer company

    Access Status
    Fulltext not available
    Authors
    Tan, Wee Kwan
    Kumar, A.
    Sundarakani, B.
    Date
    2011
    Type
    Journal Article
    
    Metadata
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    Citation
    Tan, W.K. and Kumar, A. and Sundarakani, B. 2011. Analysis of reverse logistics operations for a computer company. International Journal of Information Systems and Supply Chain Management. 4 (4): pp. 67-75.
    Source Title
    International Journal of Information Systems and Supply Chain Management
    DOI
    10.4018/978-1-4666-2461-0.ch011
    ISSN
    1935-5726
    School
    CBS International
    URI
    http://hdl.handle.net/20.500.11937/8566
    Collection
    • Curtin Research Publications
    Abstract

    As reverse logistics is a relatively new field in supply chain management, especially in Asia, a detailed study is conducted to understand the status of companies practicing reverse logistics to support their Asia Pacific operations. This paper discusses an empirical examination of a company performing reverse logistics in Asia with Singapore being the coordination hub with the United States (US). Data on the transaction volumes and other material information are collected over a period of two years to understand the behaviour and trends of reverse logistics in this company. Statistical tools such as serial correlation, seasonality and trend analysis are performed on the data to understand their behaviour and its managerial implication. The study has shown that there is an upward trend for the return volume and how financial closing has an impact to the return volumes.

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