Emergency Services Workforce 2030: Changing work literature review

Abstract

The Changing Work Literature Review collates a high-level evidence base around nine major themes related to internal workforce management approaches and working environments of fire, emergency service, and rural land management agencies. It is an output of the Workforce 2030 project and is one of two literature reviews that summarise the research base underpinning a high-level integrative report of emerging workforce challenges and opportunities, Emergency Services Workforce 2030.

Workforce 2030 aimed to highlight major trends and developments likely to impact the future workforces of emergency service organisations, and their potential implications. The starting point for the project was a question:

What can research from outside the sphere of emergency management add to our knowledge of wider trends and developments likely to shape the future emergency services workforce, and their implications?

The Changing Work Literature Review focuses on nine themes relevant to changes that have implications for emergency service organisation’s internal workforce management approaches and working environments: 1) Recruitment, assessment, and selection, 2) Socialisation and training, 3) Work design, 4) Diversity and inclusion, 5) Managing mental health and wellbeing, 6) Leadership, 7) Change management, 8) Managing an ageing workforce, and 9) Managing volunteer workforces.