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    Transformational Leadership as Antecedent of Cross-cultural Psychological Capital in the Sabah Hotel Industry

    Gom D 2022 Public 2years.pdf (2.532Mb)
    Access Status
    Open access
    Authors
    Gom, Daria
    Date
    2022
    Supervisor
    Chai Lee Goi
    Tek Yew Lew
    Type
    Thesis
    Award
    PhD
    
    Metadata
    Show full item record
    Faculty
    Curtin Malaysia
    School
    Curtin Malaysia
    URI
    http://hdl.handle.net/20.500.11937/89603
    Collection
    • Curtin Theses
    Abstract

    This research has demonstrated the positive effects of transformational leadership on cross-cultural psychological capital, service-oriented organizational citizenship behavior, and turnover intentions of hotel frontline employees in Sabah, Malaysia. It has further emphasized the relevance of transformational leadership impacts on turnover intention in light of the insignificant relationship of cross-cultural psychological capital as a mediator. The importance of transformational leadership and cross-cultural PsyCap as job and personal resources, respectively, are critical factors that organizations can capitalize to enhance employee’s performance and competitive advantage.

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