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Discrepancy of terminology in BPM-system implementation

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Open access
Authors
Abdullah, Shima
Date
2010
Type
Conference Paper

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Citation
Abdullah, Shima. 2010. Discrepancy of terminology in BPM-system implementation, in Kommers, P. and Issa, T. and Isaias, P. (ed), IADIS International Conference - Internet Technologies and Society 2010, Nov 29 2010, pp. 303-306. Perth, Australia: IADIS press.
Source Title
Proceedings of the IADIS international conference: Internet Technologies and Society 2010
Source Conference
IADIS International Conference - Internet Technologies and Society 2010
ISBN
School
School of Information Systems
Remarks

This is a reprint from a paper published in the Proceedings of the IADIS International Conferences. The conference paper can be found on the IADIS website: http://www.iadis.org

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Abstract

Organizations worldwide are investing in BPM-systems and are becoming more prevalent in an attempt to gain better competitive advantage. Despite immense attention in BPM-systems implementation, it has introduced a new problem where terms to describe the implementation phases and activities are inconsistent and cause confusion for practitioners as well as research academics. This study investigates this confusion in terminology by reviewing current literature. First it introduces the concepts and definitions of BPM and BPM systems. It then investigates system implementation categorization and highlights the conflicting terminology. This is an on-going review of literature and this paper makes an interim report of findings.