Researching volunteers: going beyond
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Volunteers make contributions across the breadth of tourism, both as volunteer tourists and as volunteer tourists and as volunteers supporting tourism within their local community, such as through visitor attractions and events. While tourism volunteering as a research field is growing, these two groups of volunteers have largely been considered separately with little crossover of research or researchers. This paper proposes a model of tourism volunteer engagements as a means of conceptualising types of tourism volunteering, settings and time contributions more holistically and inclusively. Using this model as a framework, we set out the current state of research on tourism volunteering, demonstrating that, to date, researchers have concentrated on key types of tourism volunteering and settings, and within these, focused on dominant time contributions, roles and perspectives, and prevailing methods and approaches. By identifying gaps in extant research we call for more critical research and challenge researchers to 'go beyond' and create a wider-ranging and more inclusive research agenda. By taking up the challenge to 'go beyond' we argue that this nascent research field can matutre and indeed develop a wider-ranging and more inclusive research agenda that embraces both the diversity and commonalities of tourism volunteering.
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Holmes, Kirsten; Smith, K. (2006)The academic study of the contribution that volunteers make to tourism provision had been largely neglected (Uriely, Reichel & Ron, 2003). Within the field of tourism studies, there is a growing literature on volunteer ...
Motivation of volunteers in not-for-profit organisations supporting children with life-threatening illnesses in Western AustraliaRamdianee, Mohammad Mustapha (2013)This research was carried out with the aim to discover the reasons why people became volunteers, what factors led them to staying involved in volunteer organisations, and what contributed to them leaving those organisations.A ...
‘It fitted in with our lifestyle’: an investigation into episodic volunteering in the tourism sectorHolmes, Kirsten (2014)Tourism organizations are dependent on volunteers to deliver visitor services. Evidence suggests that volunteering is changing with a decline in volunteer hours per head and a rise in episodic forms of volunteering. This ...