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    A qualitative exploration of nurse's perception of Critical Outreach Service: A before and after study

    Access Status
    Fulltext not available
    Authors
    Athifa, M.
    Finn, J.
    Brearley, L.
    Williams, Teresa
    Hay, B.
    Laurie, K.
    Leen, T.
    O'Brien, K.
    Stuart, M.
    Watt, M.
    Leslie, Gavin
    Date
    2011
    Collection
    • Curtin Research Publications
    Type
    Journal Article
    Metadata
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    Abstract

    Summary:Background: Critical Care Outreach Services (CCOS) have been reported to streamlinethe transfer of patients from the intensive care unit (ICU) to the wards and providea follow-up service supporting ward staff to provide optimum care for patientsdischarged from ICU.Purpose: The aim of this study was to explore the perceptions of nursing staff beforeand after the introduction of a CCOS at three adult teaching hospitals in Perth,WesternAustralia.Methods: Exploratory focus groups were conducted with registered nurses (RNs)at each of the participating hospitals prior to and 6 months after the introductionof a CCOS. Framework analysis was used to analyse the transcribed datausing a thematic approach with themes developed from the narratives of theparticipants.Results: Inexperienced RNs in particular voiced positive comments about the CCOS.The role was seen as a senior nurse who was an additional resource for less experiencedstaff as they educated them on complex procedures that were not common on thegeneral wards. The RNs reported that apprehensions about the role that they hadpre-implementation were not borne out in practice and that they believed that theCCOS had positive effects on patient outcomes.Conclusion: The CCOS improved communication processes between members ofthe multidisciplinary team and units within the hospital, which subsequentlyenhanced the ward transition process for critically ill patients and ward nursingstaff.

    Citation
    Athifa, Mariyam and Finn, Judith and Brearley, Linda and Williams, Teresa and Williams, Teresa and Hay, Ben and Laurie, Karen and Leen, Timothy and O'Brien, Keith and Stuart, Michael and Watt, Michelle and Leslie, Gavin. 2011. A qualitative exploration of nurse's perception of Critical Outreach Service: A before and after study. Australian Critical Care. 24 (1): pp. 39-47.
    Source Title
    Australian Critical Care
    URI
    http://hdl.handle.net/20.500.11937/9550
    DOI
    10.1016/j.aucc.2010.09.001
    Department
    School of Nursing and Midwifery

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