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    Quality costs in construction: Case of Qom monorail project in Iran

    Access Status
    Fulltext not available
    Authors
    Jafari, Amirhosein
    Love, Peter
    Date
    2013
    Type
    Journal Article
    
    Metadata
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    Citation
    Jafari, Amirhosein and Love, Peter. 2013. Quality costs in construction: Case of Qom monorail project in Iran. Journal of Construction Engineering and Management. 139 (9): pp. 1244-1249.
    Source Title
    Journal of Construction Engineering and Management
    DOI
    10.1061/(ASCE)CO.1943-7862.0000704
    ISSN
    0733-9364
    URI
    http://hdl.handle.net/20.500.11937/10916
    Collection
    • Curtin Research Publications
    Abstract

    The effectiveness of a quality program implemented during the initial 18 months of the Qom monorail project in Iran is examined. A quality costing exercise was undertaken, and it was revealed that quality failures accounted for 0.05% of the project's contract value. The contractor's experiences in implementing and analyzing its quality costs offer a learning opportunity for companies seeking a competitive advantage by implementing quality improvement programs.

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