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dc.contributor.authorQuintal, Vanessa
dc.contributor.authorShanka, Tekle
dc.identifier.citationQuintal, Vanessa Ann and Shanka, Tekle. 2010. Examining the mediating effects of study outcomes on student experience and satisfaction, Marketing Insights; School of Marketing Working Paper Series: no. 2010002, Curtin University of Technology, School of Marketing.

Global demand for higher education has been growing. Insight into study outcomes may hold the key to finding out what exactly students hope to take away from their university experience and how they may be satisfied. This paper's aim is to understand the mediating effects study outcomes have on student experience and satisfaction. Findings suggest study outcomes such as personal development and career opportunity mediate the relationships between student experience (image, teaching, learning, student services and technology) and student satisfaction.

dc.publisherSchool of Marketing, Curtin Business School
dc.subjectstudent satisfaction
dc.subjectuniversity experience
dc.subjectHigher education
dc.subjectstudent experience
dc.subjectcareer opportunity
dc.subjectpersonal development
dc.titleExamining the mediating effects of study outcomes on student experience and satisfaction
dc.typeWorking Paper
dcterms.source.seriesMarketing Insights
curtin.accessStatusOpen access
curtin.facultyCurtin Business School
curtin.facultySchool of Marketing

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