Examining the mediating effects of study outcomes on student experience and satisfaction
|dc.identifier.citation||Quintal, Vanessa Ann and Shanka, Tekle. 2010. Examining the mediating effects of study outcomes on student experience and satisfaction, Marketing Insights; School of Marketing Working Paper Series: no. 2010002, Curtin University of Technology, School of Marketing.|
Global demand for higher education has been growing. Insight into study outcomes may hold the key to finding out what exactly students hope to take away from their university experience and how they may be satisfied. This paper's aim is to understand the mediating effects study outcomes have on student experience and satisfaction. Findings suggest study outcomes such as personal development and career opportunity mediate the relationships between student experience (image, teaching, learning, student services and technology) and student satisfaction.
|dc.publisher||School of Marketing, Curtin Business School|
|dc.title||Examining the mediating effects of study outcomes on student experience and satisfaction|
|curtin.faculty||Curtin Business School|
|curtin.faculty||School of Marketing|