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dc.contributor.authorLin, Chad
dc.contributor.editorMehdi Khosrow-Pour
dc.date.accessioned2017-01-30T11:56:03Z
dc.date.available2017-01-30T11:56:03Z
dc.date.created2015-03-04T01:07:22Z
dc.date.issued2009
dc.identifier.citationLin, C. 2009. IT Evaluation Practices in Electronic Customer Relationship Management (eCRM). In Encyclopedia of Information Science and Technology (8 volumes), ed. Mehdi Khosrow-Pour, 2285-2290. USA: Information Science Reference.
dc.identifier.urihttp://hdl.handle.net/20.500.11937/16486
dc.publisherInformation Science Reference
dc.relation.urihttp://www.igi-pub.com/Bookstore/TitleDetails.aspx?TitleId=362&DetailsType=Description
dc.titleIT Evaluation Practices in Electronic Customer Relationship Management (eCRM)
dc.typeBook Chapter
dcterms.source.startPage2285
dcterms.source.endPage2290
dcterms.source.titleEncyclopedia of Information Science and Technology (8 volumes)
dcterms.source.isbn978-1-60566-026-4
dcterms.source.placeUSA
dcterms.source.chapter750
curtin.departmentCentre for Behavioural Research in Cancer Control
curtin.accessStatusFulltext not available


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