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User participation in website development

Access Status
Open access
Authors
Issa, Tomayess
West, Martin
Turk, Andrew
Date
2008
Type
Conference Paper

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Citation
Issa, Tomayess and West, Martin and Turk, Andrew. 2008. User participation in website development, in Isaias, P. and Nunes, M.B. and Ifenthaler, D. (ed), IADIS International Conference WWW/Internet 2008, Oct 13 2008, pp. 128-135. Freiburg, Germany: International Association for Development of the Information Society (IADIS).
Source Title
Proceedings of the IADIS International Conference WWW/Internet 2008
Source Conference
WWW/Internet 2008
ISBN
Faculty
Curtin Business School
School of Information Systems
Remarks

A link to the Publisher's website is available at: http://www.iadis.org/

A link to the Conference's website is available at: http://www.internet-conf.org/

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Abstract

This paper discusses a research project that focused on the development of a new methodology for creating effective websites for marketing purposes. After reviewing the existing methodologies, it was noted that some key aspects were missing, including user participation and 'real interaction' (ie monitoring of user interaction with a prototype site). This situation will lead to user frustration with the website. A study was carried out to examine various methodologies from different disciplines to select the strongest aspects to be combined into a new participative methodology for developing websites. This new methodology was assessed by interview and questionnaires. This paper will discuss how user participation is considered an important aspect in website development and the relevant results from the Interview and questionnaire phases of the research.