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Requirements for effective professional IT-training: a case study

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2011
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Conference Paper

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Reiners, Torsten and Fuchs, Vitali. 2011. Requirements for effective professional IT-training: A case study, in Barton, S. and Hedberg, J. and Suzuki, K. (ed.), Proceedings of Global Learn Asia Pacific: Global Conference on Learning and Technology, Mar 28-Apr 01 2011, pp. 891-900. Melbourne, Vic: Association for the Advancement of Computing in Education.
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Global Learn Asia Pacific 2011
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Global Learn Asia Pacific 2011
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School of Information Systems
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Copyright by AACE. Reprinted from the Proceedings of Global Learn Asia Pacific: Global Conference on Learning and Technology (2011) with permission of AACE (http://www.aace.org).

NOTICE: This is the author’s version of a work in which changes resulting from the publishing process, such as peer review, editing, corrections, structural formatting, and other quality control mechanisms may not be reflected in this document. Changes may have been made to this work since it was submitted for publication.

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Abstract

In companies, it is common practice to provide continuous training and skill enhancement. Unfortunately, this is often done without comprehensive pre-evaluations of requirements for coming tasks and suitability for the participant. Moreover, companies attempt to reduce overall costs by booking training units for larger groups; independent of needs, preknowledge, or working area of the participants. Thus, continuing training is covered but often it is more time-off-duty than effective time for sustainable training. In this paper, we analyzed almost thousand participants in an empirical study to understand the interdependencies of their background, course selection, tutor, course material, mode of learning; i.e. with respect to effectiveness and sustainability. The outcome shows the importance of pre-determining the requirements compared to other factors.