Curtin University Homepage
  • Library
  • Help
    • Admin

    espace - Curtin’s institutional repository

    JavaScript is disabled for your browser. Some features of this site may not work without it.
    View Item 
    • espace Home
    • espace
    • Curtin Research Publications
    • View Item
    • espace Home
    • espace
    • Curtin Research Publications
    • View Item

    Towards a B2B E-Commerce Evaluation Management Model to Assess Organizational Drivers in Hospitals

    237891_237891.pdf (861.5Kb)
    Access Status
    Open access
    Authors
    Lin, Chad
    Lin, H.
    Huang, Y.
    Jalleh, G.
    Liu, Y.
    Huang, Y.
    Ching-Ju Chao, S.
    Date
    2014
    Type
    Journal Article
    
    Metadata
    Show full item record
    Citation
    Lin, C. and Lin, H. and Huang, Y. and Jalleh, G. and Liu, Y. and Huang, Y. and Ching-Ju Chao, S. 2014. Towards a B2B E-Commerce Evaluation Management Model to Assess Organizational Drivers in Hospitals. The International Technology Management Review. 4 (3): pp. 115-132.
    Source Title
    The International Technology Management Review
    DOI
    10.2991/itmr.2014.4.3.1
    School
    School of Public Health
    Remarks

    This open access article is distributed under the Creative Commons license http://creativecommons.org/licenses/by-nc/3.0/

    URI
    http://hdl.handle.net/20.500.11937/20645
    Collection
    • Curtin Research Publications
    Abstract

    Effective utilization of business-to-business (B2B) electronic commerce (e-commerce) in hospitals may lead to many benefits such as increased accessibility to healthcare providers, improved process efficiency, enhanced quality of healthcare services, increased responses to changes, decreased scheduling conflicts, and reduction in administrative costs. However, many hospitals have found that they have not yet fully reaped the expected benefits from their B2B e-commerce investments. Despite this, there has not been much discussion in the literature with respect to the relationship between the organizational drivers on B2B e-commerce benefits for hospitals. Hence, a mixed-method of case study and survey was conducted to examine the relationships between B2B e-commerce benefits, IT evaluation resources allocation, IT investment evaluation methodologies, IT maturity, and user information requirements determination process. A B2B e-commerce evaluation management model was developed to test these relationships. The results provided empirical evidence in support of our proposed model and revealed that hospitals’ IT evaluation resources allocation practices mediated the relationship of IT investment evaluation methodologies, IT maturity, and user information requirements determination process with B2B e-commerce benefits. The results also showed that the level of IT maturity had a significant impact on the adoption of IT investment evaluation methodologies.

    Related items

    Showing items related by title, author, creator and subject.

    • A Preliminary Study of the Practices and Processes of B2B E-commerce Evaluation and Benefits Realization in Taiwanese Hospitals
      Lin, Chad; Lin, K.; Huang, Y.; Jalleh, Geoffrey; Hung, S.; Hsieh, M.; Wang, C. (2012)
      Many hospitals still have not fully received the expected benefits from their investments in Business-to- Business (B2B) electronic commerce (e-commerce). Senior executives in these hospitals are often under increasing ...
    • Realising B2B e-commerce benefits: the link with IT maturity, evaluation practices, and B2BEC adoption readiness
      Lin, Chad; Huang, Y.-A.; Burn, J. (2007)
      Actual realisation of business-to-business electronic commerce (B2B e-commerce) benefits from IT investments has been a critical issue for large organisations. However, relatively little research has been undertaken to ...
    • The Effects of Top Management Support, IS Expertise, Capability, and Resources Allocation on B2B E-Commerce Benefits in Taiwanese Hospitals
      Lin, Chad; Huang, Y.; Liu, Y.; Jalleh, Geoffrey (2012)
      Despite high expectations for the value of business-to-business (B2B) electronic commerce (e-commerce) in hospitals, its adoption remains poorly understood. Effective utilization of B2B e-commerce in hospitals may lead ...
    Advanced search

    Browse

    Communities & CollectionsIssue DateAuthorTitleSubjectDocument TypeThis CollectionIssue DateAuthorTitleSubjectDocument Type

    My Account

    Admin

    Statistics

    Most Popular ItemsStatistics by CountryMost Popular Authors

    Follow Curtin

    • 
    • 
    • 
    • 
    • 

    CRICOS Provider Code: 00301JABN: 99 143 842 569TEQSA: PRV12158

    Copyright | Disclaimer | Privacy statement | Accessibility

    Curtin would like to pay respect to the Aboriginal and Torres Strait Islander members of our community by acknowledging the traditional owners of the land on which the Perth campus is located, the Whadjuk people of the Nyungar Nation; and on our Kalgoorlie campus, the Wongutha people of the North-Eastern Goldfields.