Assessing service quality at wineries and cellar doors through service mapping
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Authors
Carlsen, Jack
Date
2011Type
Journal Article
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Carlsen, J. 2011. Assessing service quality at wineries and cellar doors through service mapping. International Journal of Wine Business Research. 23 (3): pp. 271-290.
Source Title
International Journal of Wine Business Research
ISSN
School
CBS Faculty Operations