Trustworthiness measurement methodology (TMM) for assessment purposes

Hussain, Farookh; Hussain, Omar; Chang, Elizabeth

doi:10.1109/SOLI.2007.4383883

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Access Status

Open access

Authors

Hussain, Farookh

Hussain, Omar

Chang, Elizabeth

Date

2007

Type

Conference Paper

Metadata

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Citation

Hussain, Farookh Khadeer and Hussain, Omar Khadeer and Chang, Elizabeth. 2007. : Trustworthiness measurement methodology (TMM) for assessment purposes, in Wang, Fei-Yue and Spohrer, Jim (ed), Service Operations and Logistics, and Informatics, 2007. SOLI 2007. IEEE International Conference on, Aug 26 2007 12:00AM, pp. 369-374. Philadelphia, USA: IEEE.

Source Title

Service Operations and Logistics, and Informatics, 2007. SOLI 2007. IEEE International Conference on

Source Conference

Service Operations and Logistics, and Informatics, 2007. SOLI 2007. IEEE International Conference on

DOI

10.1109/SOLI.2007.4383883

Faculty

Curtin Business School

School

Centre for Extended Enterprises and Business Intelligence

Remarks

This material is presented to ensure timely dissemination of scholarly and technical work. Copyright and all rights therein are retained by authors or by other copyright holders. All persons copying this information are expected to adhere to the terms and constraints invoked by each author's copyright. In most cases, these works may not be reposted without the explicit permission of the copyright holder.

URI

http://hdl.handle.net/20.500.11937/24405

Collection

Curtin Research Publications

Abstract

Quality assessment process is a very complex process. At the same time quality assessment is very vital and crucial for many business processes. In this paper we propose and explain trustworthiness measurement methodology, which is a generic method which can be used to determine the quality of service (QoS) of a given service provider and the quality of product (QoP) of a given product.