Assessing management costs and tenant outcomes in social housing: developing a framework

Abstract

This research aims to inform the development of a robust framework to assess the service costs and tenant benefits of social rental housing; that is housing made available at below market rents and allocated according to need. In Australia, the need for such a framework has been heightened by the ongoing restructuring of social housing. At its core this involves reducing the dominance of state and territory public housing landlords through the development of a multi provider system in which numerous not-for-profit landlords or community housing providers (CHPs) play a larger role.