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    Evaluating and Managing Electronic Commerce and Outsourcing Projects in Hospitals

    Access Status
    Fulltext not available
    Authors
    Lin, Chad
    Jalleh, G.
    Huang, Y.
    Date
    2016
    Type
    Book Chapter
    
    Metadata
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    Citation
    Lin, C. and Jalleh, G. and Huang, Y. 2016. Evaluating and Managing Electronic Commerce and Outsourcing Projects in Hospitals, in Dwivedi, A. (ed), Reshaping Medical Practice and Care with Health Information Systems, pp. 132-172. Hershey, USA: IGI Global.
    Source Title
    Reshaping Medical Practice and Care with Health Information Systems
    DOI
    10.4018/978-1-4666-9870-3.ch005
    ISBN
    1466698705
    School
    School of Public Health
    URI
    http://hdl.handle.net/20.500.11937/28939
    Collection
    • Curtin Research Publications
    Abstract

    Despite the huge popularity of outsourcing in electronic commerce/IT in the past two decades, many hospitals have failed to realize the expected benefits from their outsourcing projects. Not surprisingly, the management of electronic commerce/IT outsourcing contracts has become one of the top management issues for hospitals executives in recent years. Hence, the purpose of this study was to provide an over - view of outsourcing in electronic commerce/IT investment evaluation and benefits realization processes and practices in Australian and Taiwanese hospitals. Inherent in this study was the opportunity to compare such practices between a developed economy (Australia) and a newly industrialized economy (Taiwan). Several key electronic commerce/IT investment evaluation and outsourcing issues and challenges faced by Australian and Taiwanese hospitals will be presented. The results will assist hospital executives to develop their own approaches and strategies to better manage the opportunities and threats that exist in undertaking electronic commerce/IT outsourcing projects in Australian and Taiwanese hospitals.

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    • Evaluating and managing electronic commerce and outsourcing projects in hospitals
      Lin, Chad; Jalleh, G.; Huang, Y. (2018)
      © 2019, IGI Global. Despite the huge popularity of outsourcing in electronic commerce/IT in the past two decades, many hospitals have failed to realize the expected benefits from their outsourcing projects. Not surprisingly, ...
    • The Effects of Top Management Support, IS Expertise, Capability, and Resources Allocation on B2B E-Commerce Benefits in Taiwanese Hospitals
      Lin, Chad; Huang, Y.; Liu, Y.; Jalleh, Geoffrey (2012)
      Despite high expectations for the value of business-to-business (B2B) electronic commerce (e-commerce) in hospitals, its adoption remains poorly understood. Effective utilization of B2B e-commerce in hospitals may lead ...
    • Towards a B2B E-Commerce Evaluation Management Model to Assess Organizational Drivers in Hospitals
      Lin, Chad; Lin, H.; Huang, Y.; Jalleh, G.; Liu, Y.; Huang, Y.; Ching-Ju Chao, S. (2014)
      Effective utilization of business-to-business (B2B) electronic commerce (e-commerce) in hospitals may lead to many benefits such as increased accessibility to healthcare providers, improved process efficiency, enhanced ...
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