IS/IT investment evaluation and benefits realization issues in Australia
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Information systems/information technology represents substantial financial investment for many organizations It has been shown that IS/IT investments in many organizations are huge and increasing rapidly every year and yet there is still a lack of understanding of the impact of the proper IS/IT investment evaluation processes and practices in these organizations. Thus, an in-depth case study of these practices and processes in a large government department, with several major IS/IT projects, was conducted. The key issues presented here in some detail are of interest to practitioners concerned with making decisions about project investment and realizing benefits as well as researchers.
Originally published in the Journal of Research and Practice in Information Technology as:
Pervan, Graham and Chad, Lin and McDermid, Donald (2005) IS/IT investment evaluation and benefits realization issues in Australia, Journal of Research and Practice in Information Technology 37(3):235-251.
Copyright 2005 Australian Computer Society Inc.
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