IS/IT investment evaluation and benefits realization issues in Australia
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Originally published in the Journal of Research and Practice in Information Technology as:
Pervan, Graham and Chad, Lin and McDermid, Donald (2005) IS/IT investment evaluation and benefits realization issues in Australia, Journal of Research and Practice in Information Technology 37(3):235-251.
Copyright 2005 Australian Computer Society Inc.
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Abstract
Information systems/information technology represents substantial financial investment for many organizations It has been shown that IS/IT investments in many organizations are huge and increasing rapidly every year and yet there is still a lack of understanding of the impact of the proper IS/IT investment evaluation processes and practices in these organizations. Thus, an in-depth case study of these practices and processes in a large government department, with several major IS/IT projects, was conducted. The key issues presented here in some detail are of interest to practitioners concerned with making decisions about project investment and realizing benefits as well as researchers.
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