The Mutual Influence of Organizational Culture and SSM Applied to SISP - An Action Research Study in a Non-Profit Organisation

Bhattacharjya, Jyotirmoyee; Venable, John

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Authors

Bhattacharjya, Jyotirmoyee

Venable, John

Date

2006

Type

Conference Paper

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Citation

Bhattacharjya, Jyotirmoyee and Venable, John. 2006. The Mutual Influence of Organizational Culture and SSM Applied to SISP - An Action Research Study in a Non-Profit Organisation, in Kwong, Han and Hashim, Haslina and Sharif, Khaironi Yatim and Zawawi, Roseminah Ahmad (ed), 10th Pacific Asia Conference on Information Systems, 05 Jul 2006, pp. 516-530. Kuala Lumpur: University Putra Malaysia and University of Singapore.

Source Title

Proceedings of the Tenth Pacific-Asia Conference on Information Systems (PACIS 2006)

Source Conference

10th Pacific Asia Conference on Information Systems

Faculty

Curtin Business School

School of Information Systems

URI

http://hdl.handle.net/20.500.11937/31180

Collection

Curtin Research Publications

Abstract

Non-profit organizations provide a large number of services of public interest, and play an important role in Australian society and economy. These organizations can very often improve or expand services to the public through the implementation of appropriate information systems and technologies. Such implementation requires undertaking a strategic information systems planning (SISP) process, and developing a strategic IS plan. This study investigated the use of Soft Systems Methodology (SSM) to conduct a SISP process in a non-profit organization. The study shows that while the existing culture of an organization can influence the SISP process, the process itself can have a significant influence on organizational culture.