The Mutual Influence of Organizational Culture and SSM Applied to SISP - An Action Research Study in a Non-Profit Organisation
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Non-profit organizations provide a large number of services of public interest, and play an important role in Australian society and economy. These organizations can very often improve or expand services to the public through the implementation of appropriate information systems and technologies. Such implementation requires undertaking a strategic information systems planning (SISP) process, and developing a strategic IS plan. This study investigated the use of Soft Systems Methodology (SSM) to conduct a SISP process in a non-profit organization. The study shows that while the existing culture of an organization can influence the SISP process, the process itself can have a significant influence on organizational culture.
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Adapting soft systems methodology for strategic information systems planning: An action research study in a non-profit organisation in AustraliaBhattacharjya, Jyotirmoyee; Venable, John (2006)Non-profit organisations provide a large number of services of public interest and play an important role in the Australian society and economy. These organisations can very often improve or expand the services they provide ...
Strategic information systems planning in a non-profit organization in Australia: An action research study using soft systems methodologyBhattacharjya, Jyotirmoyee; Venable, John (2006)Strategic IS planning (SISP) has been found to be a key issue of concern for management across organizations in various industries across Australia and the rest of the world. However, most SISP studies have been conducted ...
Bhattacharjya, Jyotirmoyee; Venable, John (2006)Strategic Information Systems Planning (SISP) in non-profit organisations (NPOs) has not received adequate attention in the research literature. This study addressed questions of how (and how well) Soft Systems Methodology ...