| dc.contributor.author | Long, Fiona | |
| dc.contributor.author | Ouschan, Robyn | |
| dc.contributor.author | Ramaseshan, Balasubramanian | |
| dc.contributor.editor | Maree Thyne | |
| dc.contributor.editor | Kenneth Deans | |
| dc.contributor.editor | Juergen Gnoth | |
| dc.date.accessioned | 2017-01-30T13:31:47Z | |
| dc.date.available | 2017-01-30T13:31:47Z | |
| dc.date.created | 2009-03-05T00:55:12Z | |
| dc.date.issued | 2007 | |
| dc.identifier.citation | Long, Fiona V. and Ouschan, Robyn and Ramaseshan, Balasubramanian. 2007. The impact of customer oriented boundary spanning behaviours on customer satisfaction and service provider performance, in Maree Thyne, Kenneth Deans and Juergen Gnoth (ed), Australian and New Zealand Marketing Academy Conference, Dec 3 2007, pp. 2729-2737.Dunedin: University of Otago | |
| dc.identifier.uri | http://hdl.handle.net/20.500.11937/32582 | |
| dc.publisher | University of Otago | |
| dc.title | The impact of customer oriented boundary spanning behaviours on customer satisfaction and service provider performance | |
| dc.type | Conference Paper | |
| dcterms.source.startPage | 2729 | |
| dcterms.source.endPage | 2737 | |
| dcterms.source.title | Proceedings of the Australian and New Zealand Marketing Academy Conference 2007 | |
| dcterms.source.series | Proceedings of the Australian and New Zealand Marketing Academy Conference 2007 | |
| dcterms.source.isbn | 1877156280 | |
| dcterms.source.conference | Australian and New Zealand Marketing Academy Conference | |
| dcterms.source.conference-start-date | Dec 3 2007 | |
| dcterms.source.conferencelocation | Dunedin | |
| dcterms.source.place | New Zealand | |
| curtin.accessStatus | Open access | |
| curtin.faculty | Curtin Business School | |
| curtin.faculty | School of Marketing | |
