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dc.contributor.authorSun, Le
dc.contributor.authorSingh, Jaipal
dc.contributor.authorHussain, Omar
dc.contributor.editorDavid Tanier, Eric Parded, Matthias Steinbauer, Ismail Khalil
dc.date.accessioned2017-01-30T13:35:09Z
dc.date.available2017-01-30T13:35:09Z
dc.date.created2013-02-28T20:00:36Z
dc.date.issued2012
dc.identifier.citationSun, Le and Singh, Jaipal and Hussain, Omar. 2012. Service Level Agreement (SLA) Assurance for Cloud Services: A Survey from a Transactional Risk Perspective, in D. Tanier, E. Parded, M. Steinbauer, I. Khalil (ed), 10th International Conference on Advances in Mobile Computing and Multimedia (MoMM), Dec 3-5 2012, pp. 27-30. Bali, Indonesia: ACM.
dc.identifier.urihttp://hdl.handle.net/20.500.11937/33134
dc.identifier.doi10.1145/2428955.2429005
dc.description.abstract

Cloud computing is a new paradigm for service-based computing and is gaining popularity. An efficient way for the assurances of the expected service levels in cloud computing is to establish a tailor-made Service Level Agreement (SLA) and to ensure the commitment of SLAs by service providers. In this paper, we conduct a survey of the state of the art in cloud SLA assurance from two aspects – pre- and post-interaction phases, based on which research gaps in existing approaches are identified. Newresearch requirements for SLA assurance are then presented.

dc.publisherACM
dc.subjectProactive SLA Assurance
dc.subjectService Monitoring
dc.subjectCloud Computing
dc.subjectPrediction of SLA violation
dc.subjectRisk Assessment
dc.titleService Level Agreement (SLA) Assurance for Cloud Services: A Survey from a Transactional Risk Perspective
dc.typeConference Paper
dcterms.source.startPage27
dcterms.source.endPage30
dcterms.source.titleThe 10th International Conference on Advances in Mobile Computing and Multimedia
dcterms.source.seriesThe 10th International Conference on Advances in Mobile Computing and Multimedia
dcterms.source.isbn9781450313070
dcterms.source.conferenceMoMM 2012
dcterms.source.conference-start-dateDec 3 2012
dcterms.source.conferencelocationBali, Indonesia
dcterms.source.placeNew York
curtin.department
curtin.accessStatusFulltext not available


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