Management Strategies in the Production of Service: A Study of Hotel Practice in Southeast Asia
| dc.contributor.author | Nankervis, Alan | |
| dc.date.accessioned | 2017-01-30T13:52:17Z | |
| dc.date.available | 2017-01-30T13:52:17Z | |
| dc.date.created | 2008-11-12T23:21:30Z | |
| dc.date.issued | 1995 | |
| dc.identifier.citation | Nankervis, A.R.. 1995. Management Strategies in the Production of Service: A Study of Hotel Practice in Southeast Asia. Research and Practice in Human Resource Management 3 (1): 71-83. | |
| dc.identifier.uri | http://hdl.handle.net/20.500.11937/35872 | |
| dc.description.abstract |
This paper explores the service quality, productivity and human resource management practices of a selection of Southeast Asia hotels, in an attempt to elicit common themes for successful international hotel management. It compares the practices used in different cultural and employment settings with contemporary Australian management styles. | |
| dc.publisher | School of Management, Curtin University of Technology, Perth, Western Australia and the Singapore Human Resources Institute | |
| dc.relation.uri | http://rphrm.curtin.edu.au/1995/issue1/hotel-ab.html | |
| dc.relation.uri | http://rphrm.curtin.edu.au/ | |
| dc.title | Management Strategies in the Production of Service: A Study of Hotel Practice in Southeast Asia | |
| dc.type | Journal Article | |
| dcterms.source.volume | 3 | |
| dcterms.source.number | 1 | |
| dcterms.source.startPage | 71 | |
| dcterms.source.endPage | 83 | |
| dcterms.source.title | Research and Practice in Human Resource Management | |
| curtin.note |
A link to the journal RESEARCH AND PRACTICE IN HUMAN RESOURCE MANAGEMENT is also available. | |
| curtin.department | School of Management | |
| curtin.identifier | EPR-488 | |
| curtin.accessStatus | Fulltext not available | |
| curtin.faculty | Curtin Business School | |
| curtin.faculty | School of Marketing |