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    GSS for Multi-Organizational Collaboration: Reflections on Process and Content

    Access Status
    Fulltext not available
    Authors
    Ackermann, Fran
    Franco, A.
    Gallupe, B.
    Parent, M.
    Date
    2005
    Type
    Journal Article
    
    Metadata
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    Citation
    Ackermann, F. and Franco, A. and Gallupe, B. and Parent, M. 2005. GSS for Multi-Organizational Collaboration: Reflections on Process and Content. Group Decision and Negotiation. 14 (4): pp. 307-331.
    Source Title
    Group Decision and Negotiation
    Additional URLs
    http://link.springer.com/article/10.1007%2Fs10726-005-0317-4
    ISSN
    09262644
    URI
    http://hdl.handle.net/20.500.11937/38083
    Collection
    • Curtin Research Publications
    Abstract

    Multi-organizational collaboration has become the norm for modern organizations as they seek to survive and prosper in increasingly turbulent times. These collaborations can take many forms, but face problems due to different management styles, different cultures, and different operating modes of the participant organizations. These differences usually cause difficulties for the multi-organizational teams that are set up to make the collaboration operational. Group Support Systems (GSSs) is one possible way of supporting these multi-organization collaboration teams (MCTs). This paper builds and describes a conceptual framework that highlights the critical characteristics of these teams and how GSS might support their activities. The framework is based on a detailed analysis of three case studies using three different GSSs.

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