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dc.contributor.authorLin, K.
dc.contributor.authorLin, Chad
dc.contributor.authorTsao, H.
dc.date.accessioned2017-01-30T14:12:09Z
dc.date.available2017-01-30T14:12:09Z
dc.date.created2015-09-29T01:51:43Z
dc.date.issued2005
dc.date.submitted2015-09-29
dc.identifier.citationLin, K. and Lin, C. and Tsao, H. 2005. IS/IT Investment Evaluation and Benefit Realization Practices in Taiwanese SMEs. Journal of Information Science and Technology. 2 (4): pp. 45-71.
dc.identifier.urihttp://hdl.handle.net/20.500.11937/38113
dc.description.abstract

This paper investigates the practices of IS/IT benefits and evaluation, critical success factors and the degree of satisfaction with the adoption of IS/IT investments in business-to-business electronic commerce (B2B-EC) by the small and medium-size enterprise (SME) sector in an emerging economy - Taiwan. The survey reveals that the respondents had relatively high usage of IS/IT investment evaluation methodology and low usage of IS/IT benefits realization approaches. In addition, these methodologies or approaches were generally not used widely and effectively within these organizations. Moreover, only a quarter of the respondents were satisfied with their IS/IT investments in B2B-EC. The internal factors which consist of lack of staff resistance, organizational readiness, integrating internet with marketing strategy, and top management support were found to be the critical success factors for the IS/IT investments in B2B-EC by SMEs in Taiwan.

dc.publisherThe Information Institute
dc.subjectIT benefits realization
dc.subjectSMEs
dc.subjecte-commerce
dc.subjectemerging economy
dc.subjectIT investment evaluation
dc.titleIS/IT Investment Evaluation and Benefit Realization Practices in Taiwanese SMEs
dc.typeJournal Article
dcterms.dateSubmitted2015-09-29
dcterms.source.volume2
dcterms.source.number4
dcterms.source.startPage45
dcterms.source.endPage71
dcterms.source.issn15450287
dcterms.source.titleJournal of Information Science and Technology
curtin.digitool.pid228775
curtin.accessStatusFulltext not available


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